Returns & Refund Policy

Overview

At CalmDone, most of our products are made-to-order and fulfilled through third-party production partners. This means each item is created specifically for your order.

Made-to-Order Products

Because our products are produced on demand (including print-on-demand items, books, and printed goods), we do not accept returns or exchanges for change of mind.

Damaged or Incorrect Items

We will gladly replace or refund items if they arrive damaged, defective, or incorrect. Please contact us within 7 days of delivery with photos of the issue.

Lost Orders

If your order is confirmed as lost in transit by the shipping carrier, we will offer a replacement or refund.

Non-Returnable Items

• Custom printed products
• Books and printed materials
• Digital downloads (if applicable)

Refund Process

Approved refunds will be processed through the original payment method within 5–10 business days.

Contact

For any issues, contact: hello@calmdone.com